Intelligent Supplier Management
Clean Master Data. Stronger Partnerships.
Manual supplier management is often a hidden bottleneck in the finance department. Capient FLOW transforms your supplier relationships by centralising data, automating verification, and providing a transparent self-service environment—reducing administrative overhead for both you and your partners.
The Risk | Do You Trust Your Master Data Blindly?
In many organisations, supplier data sits in a neglected grey area between Procurement and Accounts Payable (AP). This lack of oversight creates a chaotic database that directly impacts your bottom line.
The Fraud Risk
Criminals exploit data fragmentation to commit "Fake Vendor Fraud" or "Mandate Fraud" by covertly altering bank details.
The Process Killer
Automation fails without a solid data foundation. Every invoice lacking a verified link to a supplier requires manual intervention.
Compliance Gaps
Incomplete addresses or invalid VAT IDs (HMRC/VIES) jeopardise your ability to reclaim input tax, leading to audit failures.
From "Spring Cleaning" to Real-time Control
Capient FLOW doesn't wait for a year-end "clean-up" project. Our engine scans your creditor database daily, acting as a continuous monitoring tool. We sound the alarm the moment a discrepancy appears—stopping damage before it occurs.
Intelligent Duplicate Detection
Put an end to "Smith Ltd" vs "Smith Limited" or "Nordic AB" vs "Nordic Aktiebolag". Our AI identifies duplicates semantically and suggests merging records, preventing double payments to the same recipient under multiple IDs.
IBAN & Sort Code Guard (Fraud Protection)
The most critical moment in the AP cycle is when bank details are changed shortly before a payment run. Capient FLOW immediately flags these changes as "High Risk" and enforces a mandatory, independent confirmation workflow to prevent "Man-in-the-Middle" attacks.
Vendor Lifecycle Management
Keep your database lean. Our inactivity monitor identifies suppliers with whom there has been no turnover for 12 or 24 months and suggests their deactivation, reducing your exposure to "ghost vendor" fraud.
The Process: Automated Data Hygiene
Step 1
Daily Scan & Import
A comprehensive daily cross-reference of your entire supplier base against external business registers—such as Companies House in the UK or CVR/Org-nr in the Nordics—and internal logic.
Step 2
Auto-Enrichment
Missing information, such as VAT numbers or precise office addresses, is automatically validated and enriched using official registers.
This provides instant transparency: no more manual searching, just facts.
Step 3
Risk Alerting
Immediate notifications are sent to your Compliance or Finance Manager the moment a critical master data change is detected (such as suspicious changes to bank details or addresses).
Step 4
Merge & Clean
Receive automated suggestions for database optimisation. You can confirm the merging of duplicate records with a single click, ensuring a "Single Source of Truth."
FAQ
Do my suppliers need to install software or use a portal?
No. capient FLOW is designed to be 'portal-less'. Our AI processes invoices in any format (PDF, XML, Peppol) sent by your suppliers, so they don't have to change their behavior or log into external systems.
How does capient FLOW handle international suppliers with different currencies?
The platform natively supports multi-currency transactions and extracts regional tax details (like VAT or UK Sales Tax) automatically, making it ideal for SMEs with a global or European supply chain.
Can the system detect if a supplier's bank details have changed unexpectedly?
Yes. capient FLOW includes an AI-driven fraud detection layer that flags any discrepancies or unauthorized changes in supplier bank details (IBAN/Sort Code) before a payment is authorized.
Measurable Advantage | Clean Data Pays Off
Security: Minimise the risk of Authorised Push Payment (APP) fraud through verified and locked bank credentials.
Efficinecy: Drastically reduce the number of failed payments, bank returns, and manual posting errors.
Audit-Ready: Maintain complete, accurate records at all times, ready for HMRC inspections or Nordic SAF-T (Standard Audit File for Tax) statutory audits.
